Healthcare is a thorny issue for many people in and out of government. And despite the political battles over who should ultimately pay for healthcare, there’s no denying the fact that the U.S. is an immigrant nation full of men, women and children from all over the planet who’ll need access to different kinds of healthcare services at some point in their lives. This fundamental fact means many healthcare professionals will have to work with a medical translation service at some point in their careers, offering the translation of healthcare information to people struggling with the English language. Here are a few examples and reasons why medical translation partnerships can benefit the healthcare community, and the people it serves.
Trust and Future Healthcare Business Opportunities
A medical device manufacturer working with a medical translation service (hopefully offering competitive translation rates) is ultimately trying to sell more medical devices. Effective communication with a wide range of possible customers is a big part of selling, of course. By examining the increasing importance health care providers like St. Luke’s University Health Network (in Pennsylvania and New Jersey) place on interpreting and medical document translation services, it’s clear that in U.S. regions where significant populations of non-English speaking inhabitants reside, the need for the translation of healthcare products into languages like Spanish, Arabic, Chinese and Vietnamese exists.
Healthcare providers, medical device manufacturers and life science professionals that understand how enormously important easy communication is for people worried about the state of their health, are in a position to better gain consumer trust and confidence. By investing in medical document translation services for medical device instructions, pharmaceutical labels and directions, and even for primary medical care, companies working in the healthcare field can open up new pools of clients now, and cultivate prospective clients for the future — all by simply helping people address their medical concerns in the languages they feel most comfortable communicating in.
The Translation of Healthcare in the Future
The translation of healthcare in the future — melded with innovative approaches to clinical care and technology — looks bright, if companies are willing to invest in it. In Utah, Intermountain Healthcare has launched a project providing access to low-level urgent care through a telehealth service called Intermountain Connect Care. Already available online, patients can now use physical kiosks outfitted with diagnostic tools like “a blood pressure cuff, otoscope, thermometer, scale and oximeter,” Utah Business reports. Medical translation services and interpreting come into play as language interpreters will be integrated into this innovative service to better serve “refugees and other populations,” helping them understand the nuances of their medical plans and conditions by communicating with them in their native tongue.
By consulting and working with a medical translation service that offers competitive translation rates, your healthcare or life science company can position itself to reach as many new customers as possible by breaking through linguistic barriers. When you connect with people in a language they truly understand (their own language) about their health, and let them know how your medical services and technology can help them live better lives, you will start to gain their trust — and gradually the trust of an entire community.
Read our whitepaper 5 Case Studies in Medical Translation Service, a 10 minute read that will help you understand some of the challenges involved and how to overcome them! You can also register to attend the 15 minute free healthcare Translation webinar.