Technical translation is one of the most delicate and challenging tasks in the translation industry. It is highly specialized and requires an in-depth knowledge of technical terminology specific to the business or industry. This is why GlobalVision looks first to Certified Translators with specific Subject-Matter Expertise (SME) to your needs for Certifiable Translations. Bottom line, if the translator does not understand the source, the translated text will most likely be non-understandable!
Technical translation involves manuals, user guides, reports and scientific texts translation and is mostly required in the following industries: medical translation, software localization, marketing collateral transcreation, engineering documents translation, pharmaceutical and healthcare translations, etc.
Unfortunately, many language service providers (LSP) don’t give the needed attention to the specificities of the different industries, which often results in catastrophic outcomes –far beyond simple delays and need for re-translation.
By knowing the following four rules of thumb, you can make a more informed decision regarding your technical documents translation:
1. Subject matter expertise: A professional translation company must ensure that its team of technical translators possesses the relevant knowledge and training in the subject of translation. Familiarity with the content terminology and technical expressions guarantees accuracy and readability of the translated text.
2. Regulations: Many industries implement constant updates required by regulatory bodies that vary from one country to another. A professional LSP maintains records of all changes and makes sure that their team abides by them in all translation projects.
3. Quality Assurance: You may be able to assess your LSP by their professionalism and translation samples that they show during the consultations and preparations for the translation. Though, the possession of an ISO9001 certification for their quality management system along with robust processes and success stories can speak volumes!
4. Native, certified translators: In addition to being knowledgeable with the industry, the technical translator should be native to the target language and familiar with the culture of the end-user. The translator also should be very familiar with the processes applied and be well versed with the subject. Experience with translation tools to manage and store the translation is also essential to success.
Many agencies use generalist translators to provide all kinds of translations. Hence, their services might be cheaper than specialized LSPs with emphasis on technical translation. However, the results often show big gaps in quality. This will negatively reflect on the end-users’ perception of the company’s commitment to quality and on its image.
Also, many service providers today are depending significantly on machine translation and hiring less than qualified individuals to post-edit the machine-translated text. Although this speeds up the process and significantly reduce costs, with humans removed for the source text and often with little or no translation experience, the resulting work is far below optimal.
To ensure confidence in the translation quality work we provide, we are ISO9001 Certified.
Certificate of Accuracy
GlobalVision stands behind the quality of its work and offers its clients a free cycle of updates to the target files after in-house in-country review. Our team of translators will thoroughly review all client changes and comments, inquire on any incorrect or unclear changes and update the translation databases and target files. And in addition, we will provide a Certificate of Accuracy upon request for your records to file with your regulator bodies.
You may download a sample template here:
Download Certificate of Accuracy
In some cases, due to regulated bodies requirements, blind back translation from the translated text to the original language is requested. This is for regulated bodies that are not verse with the target languages to review the translation accuracy by comparing the back translation to the source translation. The back-translation is called blind since the translators involved in the translation of the target text back to the original source language have not been involved in the original translation nor have previously seen the source files.
Back translation can be a costly option as it involves another full translation of the target languages back to the source, almost double the cost of the translation. It is not often requested, but in some very sensitive cases, it can be a useful step to satisfy regulated bodies’ requirements.Please Share!